You Know Nine Skills When You Open A Shop!

Whether you are yourself

First, enough is enough.

Never stop staring at customers.

Xiao Li has always been afraid of entering the drugstore only a dozen steps away from home.

The drugstore is a typical drug supermarket with its facade and open shelves.

It should be said that there is no inconvenience in buying medicine here, and the salesperson is very enthusiastic.

Bad or bad is in "very enthusiastic".

Every time the customer enters the hall, the counter on the door is constantly coming out, and the salesperson next to the rack is coming up to you. If you say you want to buy a cold medicine, he will take you to the shelf immediately, and take several cold medicine to pour forth. I would like to buy you a home for a try.

That kind of enthusiasm makes you move in and out.

Two. Pay attention to the arrangement of goods.

All the goods are arranged in order, not necessarily business, in particular cases, some goods deliberately make it messy but can attract customers.

Three, after-sales service to do a good job.

Pre sale flattery is better than after-sale service.

Four, care for small customers.

Customers who spend only 1 yuan will have more influence on your business than customers who spend 100 yuan.

Five, pay attention to the occasion, avoid fighting in the shop.

To rebuke a salesperson or quarrel in front of customers is to order customers.

Especially in some couples shops, the result of quarrels is that customers are bored and no longer patronize.

Six. Observe the goods in time.

The shortage is in essence a hint of customers: go to another house to buy it. Therefore, we must not wait until the goods are sold out before entering. We must be prepared.

If there is a shortage, you can tell the time of the purchase and leave the phone number and address of the customer.

Door-to-door delivery can make customers feel your sincerity.

Seven, arrange to attract customers.

Constantly beautify the display of goods, especially to make full use of large windows to attract people's eyes.

There are two grocery stores on the same street, which are of the same breed. The two bosses are friendly and friendly with the residents of the community, but their businesses are mixed.

Eight, pay attention to children

When McDonald's just entered a county, its business was not so popular today.

In order to stand in the county, McDonald's has enough money on children: launching children's packages, giving toys, giving coupons, organizing various activities, letting children who come to school learn children's dance and ballads, and setting up children's amusement facilities in the store.

In the end, McDonald's had a "root" in the hearts of the local youth.

Nine, listen to customers' opinions.

The general manager of a supermarket often instills "a lot of initiative to listen to customers' opinions" to employees, and only when they hear criticism from customers can they find their own shortcomings and shortcomings.

Because you can only make money if you meet the needs of customers.

Arguing with customers will make you lose a mirror when you lose customers.

The necessary explanation is necessary, but be calm and smiling, and after the criticism.